❓ Frequently Asked Questions
Answers to all your questions about 87bd, right here
From claiming a bonus to making a withdrawal — this page has detailed answers in plain language about everything you want to know about 87bd.
Whether you are new to 87bd or have been here a while — questions come up that need quick answers. On this page we have gathered the most frequently asked questions across four key categories: welcome bonus, account & login, withdrawals, and verification. If you do not find the answer to your question, contact our 24/7 support team.
Frequently Asked Questions
Welcome Bonus
After opening an account at 87bd, the welcome bonus is added automatically the first time you make a deposit. You can start with a minimum deposit of ৳100. You will receive a 100% bonus on your deposit, up to a maximum of ৳5,000. For example, if you deposit ৳1,000, your total balance will be ৳2,000.
No, the welcome bonus is given only once per account. It applies to your first deposit. If the same person tries to claim the bonus by opening multiple accounts, it will be considered a violation of our policy and the accounts may be suspended.
The wagering requirement for the welcome bonus is 20 times, and it is calculated only on the bonus amount — not on the original deposit. Example: if you receive a ৳1,000 bonus, you will need to place ৳1,000 × 20 = ৳20,000 in bets before you can withdraw it.
Slot games and many casino games generally count toward fulfilling the wagering requirement. However, certain games — such as some live table games — may count partially or not at all. Contact our support team to find out exactly which games are eligible for your bonus.
Yes, you can cancel an active bonus if you wish. In that case, the bonus balance and any winnings earned from the bonus will be removed. The original deposited amount generally remains intact. Contact the support team to cancel.
The welcome bonus is offered up to a maximum of ৳5,000. So if you deposit ৳12,000, the bonus will be ৳5,000 — bringing your total balance to ৳17,000. Deposits above ৳12,000 will also not receive a bonus of more than ৳5,000.
Account & Login
Registration at 87bd is simple and quick. Go to the 87bd Login page and fill in the form with the required details. It is important to provide accurate information during registration, as this information will be verified at a later stage.
Use the "Forgot Password" option on the login page. Enter your registered mobile number or email and instructions for resetting your password will be sent to you. If you have any trouble, contact us at [email protected] or get help via live chat.
First, make sure your username and password are correct. Clear your browser cache and try again. If the issue continues, try using a different browser or device. If none of that works, contact our 24/7 live chat support team — they can resolve the issue quickly.
It is possible to update contact details such as phone number or email from Account Settings. However, to change core identity information such as name, date of birth, and ID-related details, you will need to contact the support team and may be required to submit the appropriate documents.
No, only one account is permitted per player. If multiple accounts are found, all of them may be suspended and any accumulated bonuses may be cancelled. This rule is strictly enforced in the interest of fair play.
Withdrawals
The minimum withdrawal amount at 87bd is ৳1,000. Withdrawal requests below this limit are not accepted. However, the minimum deposit is only ৳100, so you can start small and withdraw once you have winnings.
Once a withdrawal request is approved, the funds generally arrive in your bKash, Nagad, Rocket, or other selected method within 15 minutes to 2 hours. Bank transfers may take a little longer.
Yes. 87bd's withdrawal processing runs seven days a week, around the clock. Whether it is night or a weekly holiday — you can submit a withdrawal request at any time and receive your funds within the standard timeframe.
No. As per our security policy, withdrawal funds are sent only to a mobile wallet (bKash, Nagad, Rocket, Upay) or bank account registered in the account holder's own name. Withdrawals to third-party accounts are not available.
A withdrawal may be delayed for several reasons: account verification not completed, wagering conditions not met, or incorrect payment details provided. If more than 2 hours have passed, contact us via live chat or at [email protected].
Verification & Documents
Verification keeps your account secure and ensures that funds reach the right person. It helps prevent money laundering and fraud, and maintains a safe environment on the platform. Completing this step is mandatory before large withdrawals.
A National ID card (NID) is generally the most accepted document. A passport or birth registration certificate may also be accepted. It is important that the document image is clear and legible. Proof of address (utility bill or bank statement) may be requested if needed.
Yes. Your personal documents are stored on secure servers using SSL encryption technology. This information is used only for verification purposes and is not shared with third parties. Our privacy policy covers this in detail.
When verification is rejected, the reason is usually provided. The most common reasons are a blurry or incomplete image, or a mismatch between the document details and the account information. Take a clear photo and resubmit. If you need help, contact us via live chat.
It is best to complete verification right after opening your account, so there is no delay when you make your first withdrawal. Verification generally becomes mandatory before withdrawing beyond a certain amount. Submitting your documents on time keeps the whole process smooth.
Still have questions? We are ready to help
If you did not find the answer to your question on this page, contact our support team directly. Support is available in both Bengali and English.
Live Chat
24/7 Support
Email